Course curriculum

  • 1

    Welcome to the course - coaching skills for professionals

  • 2

    What is coaching

    • What is coaching?

    • Coaching, mentoring, training and facilitation

    • What is coaching quiz

    • Introduction to coaching

  • 3

    Why coach?

    • Benefits for you as a coach

    • Benefits for your coachee

    • Benefits for your organisation

  • 4

    When to coach

    • When is coaching the right tool?

    • What can a coachee expect?

    • When not to coach

    • What coaching isn't

    • What coaching isn't (your download)

  • 5

    Coaching foundations - conscious competence model

    • Conscious competence introduction

    • Conscious competence in action

    • Conscious competence - a few thoughts and cautions

  • 6

    Coaching foundations – avoiding your own assumptions

    • Why are communication skills key for coaches?

    • Simple coaching scenario

    • What just happened?

    • Parking your assumptions

  • 7

    Coaching foundations - questioning

    • Alternative to your own assumptions

    • Questioning quiz, open, closed or ajar?

    • Your questioning bank

    • How do you use your questioning bank?

    • What are you trying to find out?

    • Summary - questioning

  • 8

    Coaching foundations - listening

    • Introduction to listening

    • Test your listening

    • Top listening techniques

    • Note taking

    • Summary listening

  • 9

    Coaching foundations - coaching virtually

    • Setting up a virtual session

    • Additional areas to consider

    • Structuring a virtual coaching session

  • 10

    Coaching foundations - the coaching contract

    • What is the coaching contract and why is it important?

    • Checklist and a sample coaching contract

  • 11

    Coaching foundations - coaching in the moment

    • What is coaching in the moment and how do you apply it?

    • Coaching in the moment, your coaching culture

  • 12

    Coaching in action

    • Live coaching session

    • What did you observe?

    • A few other things you may not have picked up on

  • 13

    Planning before a live coaching event

    • What is a live coaching event?

    • Planning your what, why and how?

    • Coaching in the planning stage?

    • Coaching in the planning stage

  • 14

    Observing a live or virtual coaching event

    • What did you miss in the coaching video?

    • Tips for observations

    • Additional cautions for virtual events

    • Observation planning form

  • 15

    De-brief a coaching event

    • What is a de-brief?

    • Your de-brief sample questions and ideas

  • 16

    Evidential feedback

    • What is evidential feedback?

    • Additional insight from the coaching video

  • 17

    Challenging conversations

    • What makes a conversation challening?

    • How do you prepare / how do you help others prepare?

    • Handling a difference of opinion

    • Agreeing next steps

  • 18

    Follow up

    • Action planning

    • Sample action plan

  • 19

    Summary - bringing it all together

    • Summary - coaching skills for professionals

    • Coaching skills for professionals your summary

    • Suggested reading list