Welcome to your coaching course

How to use this course

What is coaching?

Coaching, mentoring, training and facilitation

What is coaching quiz

Introduction to coaching

Benefits for you as a coach

Benefits for your coachee

Benefits for your organisation

When is coaching the right tool?

What can a coachee expect?

When not to coach

What coaching isn't

What coaching isn't (your download)

Conscious competence introduction

Conscious competence in action

Conscious competence - a few thoughts and cautions

Why are communication skills key for coaches?

Simple coaching scenario

What just happened?

Parking your assumptions

Alternative to your own assumptions

Questioning quiz, open, closed or ajar?

Your questioning bank

How do you use your questioning bank?

What are you trying to find out?

Summary - questioning

Introduction to listening

Test your listening

Top listening techniques

Note taking

Summary listening

Setting up a virtual session

Additional areas to consider

Structuring a virtual coaching session

What is the coaching contract and why is it important?

Checklist and a sample coaching contract

What is coaching in the moment and how do you apply it?

Coaching in the moment, your coaching culture

Live coaching session

What did you observe?

A few other things you may not have picked up on

What is a live coaching event?

Planning your what, why and how?

Coaching in the planning stage?

Coaching in the planning stage

What did you miss in the coaching video?

Tips for observations

Additional cautions for virtual events

Observation planning form

What is a de-brief?

Your de-brief sample questions and ideas

What is evidential feedback?

Additional insight from the coaching video

What makes a conversation challening?

How do you prepare / how do you help others prepare?

Handling a difference of opinion

Agreeing next steps

Action planning

Sample action plan

Summary - coaching skills for professionals

Coaching skills for professionals your summary

Suggested reading list