How to use this course

Coaching, mentoring, training and facilitation

What is coaching quiz

Introduction to coaching

When is coaching the right tool?

What can a coachee expect?

When not to coach

What coaching isn't

What coaching isn't (your download)

Conscious competence in action

Conscious competence - a few thoughts and cautions

Why are communication skills key for coaches?

Simple coaching scenario

What just happened?

Reviewing Nic and Simon's call

Alternative to your own assumptions

Questioning quiz, open, closed or ajar?

Your questioning bank

Summary - questioning

Introduction to listening

Test your listening

Top listening techniques

Note taking

Listening - your summary

Setting up a virtual session

Structuring a virtual coaching session

Coaching foundations - checklist

Benefits for you as a coach

Benefits for your coachee

What is the coaching contract and why is it important?

Sample coaching contract

What is coaching in the moment and how do you apply it?

Coaching in the moment & your coaching culture

Coaching observations

Live coaching session

What did you observe?

A few other things you may not have picked up on

What is a live coaching event?

Planning your what, why and how?

Observation planning form

Time to review your notes on Nicola and Simons coaching video call

Additional areas to observe in our live coaching video

What is a de-brief?

Your de-brief sample questions and ideas

Evidential feedback from Simon and Nicola's video coaching

Evidential feedback from our coaching video

Formal coaching sessions

When and where is appropriate for your coaching session

Action planning

Sample action plan

Continuous Professional Development (CPD) as a coach

Your coaching log

Suggested reading and other resources

Summary - coaching skills for professionals

Bringing it all together